Privacy Policy

Last updated: March 18, 2026

1. Introduction

Employer of Record Indonesia ("we," "us," or "our") operates the website employerofrecord.id (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our Employer of Record services in Indonesia.

By using our Site, you consent to the practices described in this policy. If you do not agree, please do not use our Site.

2. Information We Collect

2.1 Information You Provide

  • Contact information: name, email address, company name, phone number
  • Employment details: number of employees, hiring requirements, salary ranges
  • Communications: messages sent through our contact form or email

2.2 Information Collected Automatically

  • Device data: browser type, operating system, device type
  • Usage data: pages visited, time on site, referring URL, click patterns
  • IP address: used for analytics and approximate geographic location
  • Cookies and similar technologies: as described in our Cookie Policy

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide EOR service proposals
  • To deliver and manage Employer of Record services in Indonesia
  • To process payroll, tax filings, and BPJS contributions on behalf of client companies
  • To comply with Indonesian labor law, tax regulations, and social security requirements
  • To improve our Site, services, and user experience
  • To send service-related communications (not marketing, unless you opt in)
  • To detect and prevent fraud or security threats

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), UK, or similar jurisdictions, we process your data under:

  • Consent: when you submit our contact form or accept cookies
  • Legitimate interest: to operate our business, improve services, and respond to inquiries
  • Contractual necessity: to provide EOR services you have requested
  • Legal obligation: to comply with Indonesian employment and tax law

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: cloud hosting, analytics, and email service providers — all bound by data processing agreements
  • Indonesian authorities: as required for payroll tax filings, BPJS registration, and labor compliance
  • Professional advisors: legal, tax, and accounting advisors under confidentiality obligations
  • Legal requirements: if required by law, regulation, or legal process

6. International Data Transfers

Your data may be transferred to and processed in Indonesia and other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where applicable.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are retained for 24 months. Employment records are retained as required by Indonesian labor law (typically 5 years after employment ends).

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@employerofrecord.id.

9. Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), access controls, and regular security reviews. No system is 100% secure, but we take reasonable steps to protect your information.

10. Children's Privacy

Our Site and services are not directed at individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

For privacy-related inquiries, contact us at:
Email: privacy@employerofrecord.id
Website: employerofrecord.id